Who: Rommel (pictured with the award for the 2011 winner of the Senior Sales Master for Western Canada, Honda)
What: Sales Specialist
Bio: Rommel has been working the showroom floor in more ways than one for the past decade. He can be found making hundreds of customers happy when they meet their Honda match. Rommel is more like a match maker in our eyes. His work ethic is as unique as him. He is also not afraid to bust out a move or two in the showroom and keeps things light and comfortable for everyone around him. Goals driven, always there to help and amazing at knowing his customer’s needs and finding them a vehicle to match. Did we mention, he can also be the resident comedian?
Q: Tell us about your start here?
A: “I was part of sales training session and there was a number of us in that class being taught by one of the top pros in Canada. It felt more like the show, Survivor, and lets just say I won that contest when I was hired to work here. Sales is not the easiest job but if you can find a passion for it, it becomes more than just a job. It’s more like a mission for me these days to help my customers.”
Q: You have been awarded top sales person in recent years and are very goal driven. Tell us what keeps you going in this business through the ups and downs?
A: “We all know the last couple of years have been up and down with the economy but I am a goals oriented person and everyone has a goal. My customers goal is to get the best vehicle at the best price. My personal mission statement is to always be consistent in everything you do, if you make a promise, follow through every step of the way. Every customer is unique and deserves the same amount of time and effort.”
Q: Where triggered this way of thinking and working?
A: “I learned early on in my training and it is one thing that always stuck with me – if there is ever an opportunity for a random act of kindness, do it. Working at Surrey Honda is a great place to do that daily.”